Frequently Asked Questions

Q: Are your tipis flame resistant?
A: Yes. Each of our tipis carries a flame resistant certificate, in accordance with our insurers requirements. This certificate is valid for 3 years from when the tent was manufactured. We replace our tents every three years to conform to this certification. IMPORTANT NOTE: Be very wary of hiring a tipi from company without flame resistant certification. You may well be un-insured as a result!

Q: Are your tipis completely weatherproof?
A: Yes. Our tipis are made of the very latest cotton/synthetic mix fabric. They are strong, weatherproof and flame resistant. In warm conditions and when using the fire, the smoke hole at the top of each tipi is opened to allow ventilation. It can also be fully closed to shut out the elements.

Q: How strong are your tipis?
A: Very strong indeed, approximately twice as strong as your average white marquee. The tipi shape was designed for a reason and has remained unchanged for hundreds of years. Naturally there is a limit to the amount of wind our tipis will withstand. Therefore, for clients wishing to hold their event in a very exposed location e.g. a cliff top, we would strongly recommend that they have a second, more sheltered location on standby.

Q How many tipis do I need for my event?
A: As a general rule each Giant Hat tipi will accommodate a maximum of 70 seated guests and 40 guests in the Cirrus 40. Any number of tipis can be joined together to create a single covered space. We will work with you to ensure that you have the right number for your event.

Q: Do I need to take out insurance for my event?
A: Yes. As with any hire contract the client is fully responsible for all loss or damage during the period of hire. Event insurance will give you peace of mind, covering you for all eventualities, including cancellation, theft and most importantly 3rd party liability, should one of your guests injure themselves. Event insurance does not have to be expensive and can easily be found on the internet or via your local insurance broker. Please note: for the purpose of insurance our tipis can be classified as a ‘marquee’ .

Q How long does it take to erect the tents?
A: A typical 3 Giant Hat setup, with lighting, furniture and dance floor will take about 6 hours. We will make sure we have enough crew to complete a set-up in plenty of time prior to your event.

Q: How do I book and pay for the hire?
A: When we have decided what you need, we will send you a booking form and deposit invoice for 25% of your booking. Once you have signed and returned your booking form along with your deposit (payable by cheque, BACS or any major card) the tents and date will be secured for you. We will then send you confirmation and receipt of deposit payment.

One month before your event we will contact you to confirm your final requirements and send you a balance invoice. This will need to be paid no later than 10 days prior to your event.