Frequently Asked
Questions
ACCESSORIES AND FURNISHINGS
Do you provide furnishings and styling?
We can supply a wide range of furnishings including tables, seating, staging, bars, dance floors and lighting. Have a look at our Furnishings page or contact our events team for more information. If you require more help we can recommend some fantastic stylists who are experienced in styling tipi events.
Can you help me with the layout of furniture inside the tents?
Yes, we will work with you to create a floor plan detailing your furnishings and helping to maximise the space within the tents. Our tipi and sailcloth page has several examples to give you an idea of the many options available.
What is the flooring like inside the tents?
We use corn coloured fibre matting, called Dandy Dura. This is laid over a protective membrane, tensioned in sections throughout the tents. We can also provide hard flooring, which is laid underneath the matting to provide a more hard-wearing solution, if required.
Is your matting high-heel proof?
Yes. The matting is ‘high heel friendly’, even against the sharpest stilettos!
Do you provide camping tipis?
We offer our customers luxury Bell Tent camps in collaboration with our expert glamping friends at Native. Please have a look at our supplier page for details and contact information.
BOOKINGS – BEFORE AND AFTER
How long is the hire period for?
The usual hire period is 48 hours. We usually set up the tipis a day or two before your event and take them down a day or two after. We are happy to extend the hire period, if required. Set up and take down dates are allocated on a first-come-first-served basis, and this will be discussed with you when a booking is made. Please contact our events team who will be happy to talk this through with you.
How do I book the tents for my event?
If you are happy with your quote and would like to go ahead and book, we will send you a booking form and a 25% deposit invoice. Once we receive your deposit and a signed booking form, the tents will be reserved for your event.
When do I pay the final balance?
The final balance is due one month before the event.
Can I adjust the seating numbers once I have booked?
Yes, seating numbers and tables can always be amended after you have booked. The numbers will have to be finalised before we send you your final booking form, approximately one month before your event.
Still have a question that’s not answered above?
No problem, you are welcome to give us a call. We’d be happy to help with any of your unanswered questions.
DELIVERY, EVENT LOCATIONS & VENUES
What areas do you cover?
We provide tipis and sailcloth tents for events across Southern England and South Wales. We primarily cover Devon, Cornwall, Somerset, Dorset, Gloucestershire and Bristol. We do go further afield as well. Delivery charges are calculated at cost price, based on the distance between your venue and our base.
Where is your base?
We are based in North Devon.
What should I consider when choosing a site?
Does your prospective site have good access for 4×4 vehicles?
How exposed is the site? Is there a backup site available?
Is the ground well drained?
Is the ground level?
Does the site have provision of services e.g. lavatories, water and power?
If you are at all unsure about your site please get in touch.
How much ground space do the tipis and sailcloth need?
The amount of ground space required is dependent on how many tipis you need or sailcloth size and your chosen configuration. Our floor plans & prices page gives several examples and measurements.
Can the tents be set up on uneven/sloping ground?
Our tents can be set up on a slight slope, but if the level of the ground is too disjointed the poles and canvases will be out of alignment, and will not join together correctly. It would also be uncomfortable for your guests as the furnishings may be wobbly inside the tents. If you have any doubts we will happily come and visit your site.
Can the tents be set up on hard standing?
We can set the tents up on tarmac, hardcore and chippings, but we have to drill into the surface, which may cause damage. Unfortunately, we cannot pitch our tents on concrete.
Can you suggest a venue?
Yes. We have a list of lovely venues, all of which we have worked with and can recommend.
INSURANCE
Do I need event insurance?
Yes, we strongly recommend that you purchase event insurance from a reputable insurer to cover loss or accidental damage to our equipment.
What is the World Inspired Damage Waiver?
It’s a convenient way for you to cover loss or accidental damage to our tipis and sailcloth during your event. It means that you won’t have to pay a premium for this part of your event insurance. Our Damage Wavier document contains all the details.
Does paying your Damage Waiver mean we don’t need separate insurance cover?
No. Our Damage Waiver only covers loss or accidental damage to our tipis, sailcloth and equipment. You will need separate cover for things like third party protection and cancellation.
THE TENTS
How many tipis or sailcloth will I need?
The number of tipis or sailcloth structure required will depend on how many guests you are inviting and how you plan to use the tents. Take a look at our tipi and sailcloth page for some examples. We suggest you give us a call and we can talk through your options and ensure you get exactly what you need.
UTILITIES
Do you provide power for the tents?
Not directly. We often take electricity from nearby buildings, but if this isn’t possible we can help organise a generator for you. If you would like to organise your own power, we will advise you of our power requirements.
Do you provide facilities for caterers?
Yes. We have specially designed catering tents and, subject to availability, we can join our catering tents to our tipis. Unfortunately we currently can’t join our catering tents to our Aurora Sailcloth. We also work closely with caterers to ensure that their power needs and any other requirements are met.
Do you provide heating for the tents?
Yes. We provide open log fires and we can put you in touch with providers space heaters.
Do I need a member of staff to maintain the fires?
No, looking after the fire is very easy to do yourself. Once we have set up your tipis our crew leader will show you how to build and maintain the fire and how to open the smoke caps.
Do you provide lavatories?
Not directly, but we work with a number of very reliable and professional lavatory hire companies and are happy to organise them for our customers. Or we can recommend excellent suppliers if you would rather organise this yourself.
WEATHER
What happens if the weather is really bad?
If high winds are forecast we will discuss with you the best time to pitch the tents. It might be that we decide to change the build day. If your site is exposed or at risk of flooding, we would always recommend that you have a backup site, which is more sheltered or better drained as a contingency.
Are the tents suitable for winter events?
Yes, very much so. With an open log fire and space heaters, a super cosy space can be created even in the middle of winter in the tipis. Winter events in our tipis are very special.
Can we open and close the entrance of the tipi depending on the weather?
Unfortunately not. Our Crew Leaders will have assessed the site and weather forecast and, in agreement with you, decided which sides of the tipi should be raised. We do have solid oak doors available for hire, which are particularly useful for winter events.

